The clue for an accurate understood is a clear communication along with a feedback exercise.
Only is 20 - 30% of communication is "words"; non verbal communication is the main part of the message:
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Distance between proxemics.
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Body language.
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Eye contact.
- Etc...
This is why we should pay particular attention to our behaviors as well as to make a great effort in communicate clearly:
✓ Communicate in a clear way
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Be curios, a theoretical approach about societies is a good first step, anyway, you can go further,
don't be afraid to ask, regard, investigate...
- Use stereotypes smartly and forget prejudices.
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Know yourself , you can approach to it drawing your own culture pyramid.
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Be clear, explain what your regular behaviour is to avoid misunderstandings.
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Ask yourself; could be it a cultural inherent problem? If the answer is yes, try to think that he/she is likely to do his/her best.
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Be empathic, what would you think if you were the other person?
- And never give up, always try to do your best.
✓ Explain yourself and check it
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Speech: speed, pronunciation, clear meaning... don't be afraid to repeat the same things in different ways, try to change some words, the speed...
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Identify your mistakes.
- Check if you have been understood, pay attention to non verbal language
- Make "open questions"
- Encourage feedback
Good working environment is a important task for a good communication, which involves less likelyhood of accident.
That work is up to all the staff not only to the board crew, offshore are also responsible.
This is a humoristic chart about how the same things could be understand in a very different way , according the communication style of the speaker and the
cultural differences with the receiver, those misunderstanding are very likely.